Move your data with confidence
Hera Support’s Data Migration service puts your team in the lead
Moving to a new ERP should improve your business, not create months of data problems and when it comes to data projects it’s easy to underestimate the time taken up by data migration alone. The hours allocated by vendors in their statement of work are rarely enough and the heavy lifting falls to you. Vendors are not incentivised to ensure the quality or governance of your legacy data with migration being one work stream among many.
That’s why Hera Support is pleased to provide a structured data migration service to help you transfer accurate, usable data from your existing platform to your new system. Any platform to any platform.
Here is how it works:
- Your team owns the data, makes the business decisions, and performs the cleansing.
- Hera Support manages the process, provides guidance on data quality and cleansing, and coordinates with your new ERP provider on transformation and import.
- Your new ERP provider works with us on data structures, templates, and technical loading into the target system.
Whether you are moving from Oracle to SAP S/4HANA, upgrading your ERP, consolidating multiple systems, or replacing a legacy platform, we help you plan, execute, and validate the migration while your business owners define, cleanse, and approve the data that matters most.
A collaborative migration service
Data migration is a shared responsibility: your team owns the data and its quality; Hera Support provides the method, coordination, and technical support, your ERP partner handles system‑specific transformation and import.
We support the full data migration lifecycle, including:
- Data assessment and planning – Work with your stakeholders to identify the data required for your new platform and create a structured migration plan with clear roles, responsibilities, and timelines.
- Data extraction – Extract data from your existing ERP, legacy system, spreadsheets, databases, or other source platforms, using your access and permissions.
- Data templates – Prepare migration templates aligned to your target system’s requirements, then work with your data owners to populate and review them.
- Data cleansing (guided by Hera, executed by you) – Provide data quality rules, checklists, and examples; support your team as they remove duplicates, correct errors, standardise formats, and improve data quality. The cleansing work is done by your data owners, using their business knowledge.
- Data transformation and mapping (with your ERP provider) – Map fields, values, codes, and structures from the source system to the new platform, validating rules with your process owners and coordinating closely with your new ERP provider on technical transformation and import.
- Supplier master data migration – Help prepare and migrate supplier records (addresses, payment information, tax details, purchasing data, etc.), with your procurement/finance teams confirming accuracy and completeness.
- Customer master data migration – Support migration of customer records, including names, addresses, contact details, credit limits, payment terms, pricing agreements, and other relevant attributes, with your sales/finance teams validating and approving the final data.
- Project master data migration – Assist in migrating project-related data such as project codes, descriptions, budgets, cost structures, billing rules, and key milestones, with your project management and finance teams confirming that the data aligns with your new ERP’s project model.
- Validation and reconciliation – Provide reconciliation reports and scripts; your data owners verify that migrated data is complete, accurate, and consistent with the source system before sign‑off.
- Data loading – Coordinate with your new ERP provider to load approved data into the target platform using the appropriate tools and processes, following your change and access controls.
- Testing and support – Support test migrations, resolve technical issues, and help prepare for a controlled go‑live, with your users leading UAT and business sign‑off.
From your existing ERP to your new ERP
Hera Support can help you migrate data between different systems and platforms, including projects such as:
- Oracle to SAP S/4HANA
- Legacy ERP to a modern cloud platform
- One ERP instance to another
- Multiple systems into a single target platform
- Spreadsheet-based processes into a structured ERP
- Acquired business data into your existing ERP environment
Our approach is designed to fit your project and your capacity, whether you need support with one data object (such as supplier, customer, or project master data) or a broader end‑to‑end migration.
Open Balance migration
In addition to master data, we support migration of open balances so you can start your new ERP with the correct financial position.
Working with your finance team and new ERP provider, we help you:
- Migrate open payables and receivables – Define which open invoices, credit notes, and payments to bring across; agree cut‑off dates; and validate balances against your legacy system.
- Migrate fixed assets – Prepare asset registers, net book values, depreciation details, and related attributes for import into the new ERP’s fixed assets module.
- Migrate inventory balances – Agree item-level stock quantities, valuation methods, and cost data at go‑live, and validate these against your legacy inventory records.
- Migrate bank balances and cash positions – Align opening bank balances and cash accounts with your general ledger and bank statements at the agreed cut‑off.
- Support period-end and closing activities – Help plan the data cut‑over around your month‑end or year‑end close, ensuring that opening balances in the new ERP reconcile to your final closed balances in the old system.
Your finance team owns the numbers and the cut‑off decisions, Hera Support provides the process, templates, and coordination, your ERP provider implements the technical loading and configuration in the new system.
Better data. Smoother transition.
Poor-quality master data and incorrect opening balances can lead to payment delays, duplicate records, reporting issues, failed transactions, and disruption after go‑live. We help you address these problems before data reaches your new system, but the critical decisions and data ownership remain with your business.
With a structured, collaborative migration process, you can:
- Improve data quality before implementation, with clear ownership by data domain
- Reduce manual rework and avoid duplicate records
- Standardise supplier, customer, and project master data across the organisation
- Reduce migration risk through defined roles, testing, and sign‑offs
- Support faster testing and user acceptance, led by your key users
- Start your new ERP with reliable, usable data and accurate opening balances that your team trusts
Let’s plan your migration
Whether you are preparing for an ERP implementation, system upgrade, business transformation, or data consolidation project, Hera Support can help you move your data with confidence, as a partner to your team and your new ERP provider, not a replacement for either.
Speak to Hera Support about your data migration requirements today.